Refund policy

Returns, replacements and order problems

Something not right? Let us help; we pride ourselves on responding to every inquiry or issue within 24 hours.

We want you to feel good about your purchase. If there’s a problem with your order—or the fit isn’t what you expected—contact us within 30 days of delivery through our contact form. Include your order number and a brief description; photos help us resolve damaged or misprinted items.

We’ll review your situation personally and work with you toward a fair solution. Please contact us before returning anything.

We will review the issue and arrange an appropriate replacement or refund for confirmed damaged, defective, misprinted, or incorrect items.

Size selection and change of mind

Each item is made to order. If the size or fit isn’t right, or you change your mind, contact us within 30 days of delivery through our contact form. We review these requests individually and work with you toward a fair solution, which may include a replacement, refund, or another resolution. A refund or exchange is not automatic. Please contact us before returning anything.

Changes and cancellations

Contact us as soon as possible if you need to change or cancel an order. We cannot guarantee changes once production has begun. This does not affect any cancellation rights you have under applicable law.

Your rights

Nothing in this policy limits your statutory consumer rights. Additional cancellation, return, replacement, or refund rights required by the law that applies to your purchase remain available. Purchases through a marketplace are also subject to that marketplace’s applicable rules.